Most businesses start after its founders realise there’s something missing from the industry they’re in. Something new they want to bring to the table. And that’s exactly what happened with Cynthia, the Founder of Cynbolic Nail Bar. After becoming aware that existing nail salons didn’t have a good balance of service and self-care experiences, Cynthia decided to take matters into her own hands and make customers’ ones look better. We spoke to her about starting her own business in Iskandar Puteri and her future plans for the nail bar.
Let’s get right into it. Why’d you want to start a nail bar?
Before opening this place, I worked as an interior designer for 10 years and then I reached a point where I wanted to take a break and venture into a different field. It was then that I realised that I could bring new ideas to a nail bar!
So, why the name ‘Cynbolic’?
‘Cyn’ is the first three letters of my name, and it also rhymes with the word 'symbolic' (laughs). I thought it’d be a good direction to go in — in the digital age — as having a distinctive name helps with SEO ranking.
Why did you choose Iskandar Puteri as the place to open your nail bar?
I’ve been a resident of Iskandar Puteri (IP) for the past 3 years, and during this time I’ve seen that IP has a diverse culture which is very different from other parts of Johor Bahru. I also feel that residents here are more receptive to a nail bar in comparison to other areas in the state.
How is Cynbolic Nail Bar unique from others?
"Pamper yourself" is the motto of our business, and we put a lot of emphasis on our interior space and services to reflect that. Another important aspect is hygiene. It’s our top priority, and we sterilise all our nail tools and adopt a single-use policy on all files, buffers, and toe separators.
What are the most satisfying moments about opening a nail bar been so far?
It was especially lovely when customers noticed the details and how much thought we put into the nail bar, and gave us positive feedback. Seeing new customers become regular ones motivates us to continue improving our service standard.
How do you wish to see Cynbolic Nail Bar grow?
I’d like it to continue growing until it becomes a trustworthy brand in Johor Bahru. We’ve recently expanded our services to include waxing, facial, eyelash extension, makeup and hair to make Cynbolic the extensive beauty place for our customers. So, it’s a one-stop destination for all your beauty needs!
Follow Cynbolic Nail Bar here.